FAQ

Is it possible for me to cancel my online order?

If for some reason you need to cancel an order made on OReillyAuto.com, please contact Online Order Support directly at 1.888.327.7153, option 1.

Pick Up In-Store Orders may be cancelled at any time. Ship to Home orders may be cancelled any time before the order is boxed for delivery.

Same Day orders are not able to be cancelled after the order has been placed due to the rapid nature of their processing and delivery. When a Same Day order is placed, you will need to wait for the order to be delivered and then return it to the store to receive a refund or perform an exchange. Tips for Same Day orders are provided directly to the delivery driver and are not refundable, as the delivery will still be completed.